You’ve decided it’s time to start working with us. Here’s what Tree Fort Financial’s process typically looks like.
Getting Started with Tree Fort Financial
Congratulations! You’ve taken the first step in reaching out to an advisor to get help with your financial situation. Now, what should you expect? Below I’ve outlined some steps I typically go through with new clients as they start work with me. Of course, every individual situation is different, so your experience might vary from this.
Step 1: Introductory Conversation.
When someone reaches out to me, either through a personal email/phone call, referral from a client or business associate, or sends me a message through my website, I typically ask for a short, informal introductory conversation. I’d like to see if we may be a fit for working together. I believe this is part of my fiduciary responsibility towards my clients. I will be honest if I feel that I can’t help with an individual situation. This conversation typically takes 30 minutes or less, and during this time we decide whether we will proceed with working together.
Step 2: Data Collection.
The next step is data collection. I provide the client a list of documents I need in order to proceed. Sometimes it can take a week or more for the client to assemble the materials, which include any documents relevant to a client’s financial situation, including mortgage statements, bank and investment account statements, retirement plan and pension statements, life insurance details, student loan and credit card debt details, for example. If the client owns a business, there are a variety of business documents I will need. I provide a secure place to upload all the information, and the client completes this before we proceed to the next step.
Step 3: Financial Planning Kickoff Meeting.
Next, we schedule a meeting to discuss financial goals and dreams, future plans, and current situation (including a review of the documents the client uploaded). The meeting typically takes about 2 hours and can be conducted in person or virtually via Zoom/Google Meet. If the clients are a couple, both partners should attend the meeting because many times they each have differing perspectives about these subjects. I have a set of questions that I go through with clients, and I bring a “no judgement” attitude of curiosity to the meeting. Every situation is unique, and I’m not here to judge past choices, but rather to provide my professional expertise and some education about personal finances. More information about the financial planning process can be found here.
Step 4: Build the plan.
I take all the information I’ve gathered at the above meeting, and spend a significant amount of time (typically 3-4 weeks) building a customized financial plan that directly addresses the specific financial concerns, goals and situation of my client. The plan will include a full set of detailed next steps/tasks the client should take in order to get on track to accomplish their goals.
Step 5: Plan Presentation.
When a draft of the plan is complete, I schedule another meeting with the clients to review and discuss. Often there are decisions the clients need to make as a result of the plan, and plan modifications are typically needed. This meeting typically takes about 2 hours and often results in a really deep and productive conversation.
Step 6: Follow Up and Investment Account.
This step varies by client. Sometimes, additional changes are needed to the financial plan for various reasons. Sometimes, clients prefer a follow up meeting after a month, to check in with me and confirm they are on track with their tasks. If I will be managing the client’s investments, we begin the process of opening accounts at my custodian and set about transferring funds. More information about Tree Fort Financial’s investment management can be found here.
Step 7: Ongoing.
If the client chooses to have me manage their investment assets, they will receive regular communications regarding topics like asset allocation changes, my perspective on the markets or other financial matters, and performance reviews. Depending on the size of the client’s assets that I manage, clients may also receive a monthly newsletter.
If you have questions about this process or would like to learn more, reach out. I’d be happy to chat!